Last Updated: 04DEC2025
Galloway’s Lawn Service (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you interact with our website and services, including submitting forms, requesting estimates, receiving communications from us, or enrolling in SMS/text messaging programs.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
We may collect information you provide directly, such as:
- Name
- Email address
- Phone number
- Property address
- Other information you provide to request a service or estimate
Usage Data
We may automatically collect information about your visit to our website, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Interaction with forms or other features
Cookies and Tracking
We use cookies and similar technologies (including Facebook and Google tracking pixels) to:
- Improve website functionality
- Analyze site usage
- Deliver targeted marketing or advertisements
You can manage cookies through your browser settings or by using the opt-out links provided below.
2. How We Use Your Information
We use your information for purposes including:
- Responding to inquiries and providing estimates or services
- Managing and improving our services and communications
- Sending newsletters, promotional offers, or service updates except in the case of SMS. SMS is only used as needed, upon your request for service updates or correspondence.
- Tracking website usage and marketing performance
- Fulfilling contractual obligations with subcontractors when required for services
CRM Storage
Your data is stored in our CRM and can be deleted at any time upon written request to tech@gallowayslawnservice.com. You will receive confirmation once your data has been removed.
2A. SMS/Text Messaging Terms
By submitting your phone number through our website or communicating with us via text, you agree to receive SMS/text messages from Galloway’s Lawn Service, which may include service updates, appointment reminders, estimates, or customer support messages.
- Message Frequency: Varies based on service needs but will not be excessive.
- Opt-Out: You may reply STOP at any time to cancel messaging. Reply HELP for assistance.
- Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Consent Not Required: Your consent to receive messages is not required as a condition of purchasing goods or services.
Data Sharing for Messaging Providers
To deliver SMS messages, we may share your phone number and messaging metadata with our SMS gateway or Telecom provider (including Votelesys and related messaging partners). We do not sell or share your information.
If you wish to revoke SMS consent or have your number removed,
Reply: STOP
or
email:
tech@gallowayslawnservice.com.
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
You may request access, correction, or deletion at tech@gallowayslawnservice.com.
4. Your Rights (California – CCPA/CPRA)
California residents have the following rights:
- Notice: Know what personal information we collect
- Access: Request specific information we hold
- Deletion: Request deletion of your data
- Opt-Out of Sale: We do not sell your information
- Correction: Fix inaccurate personal information
Requests may be sent to tech@gallowayslawnservice.com.
5. Disclosure of Information
We do not sell or share your personal information outside of the purposes listed below:
- Service Providers: Analytics, CRM, SMS messaging, or email providers
- Subcontractors: Only when necessary for service delivery
- Legal Requirements: As required by law
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Authenticate website functionality
- Remember your preferences
- Analyze site usage and advertising performance
Opt-Out:
- Google Ads: https://www.google.com/settings/ads
- Facebook Ads: https://www.facebook.com/settings?tab=ads
- Network Advertising Initiative: http://www.networkadvertising.org/choices/
7. Security and Retention
We take commercially reasonable measures to protect your personal information. Data is retained only as long as necessary for business, legal, or service purposes.
8. Children’s Privacy
Our services are not intended for anyone under 18. We do not knowingly collect personal information from children under 13. If you believe your child has submitted personal information, contact us.
9. Changes to This Policy
We may update this Privacy Policy periodically. The most recent version will always appear on this page.
10. Contact Us
Questions about this Privacy Policy, SMS, or your data may be sent to:
Email: tech@gallowayslawnservice.com